Done-for-you setup for final expense agencies.Book a demo

LegacyCore for final expense agencies

October at LegacyCore

The SI Final Expense
Operating System.

Work leads, fill carrier applications, and catch policies that need attention. Built for final expense and life insurance agency owners. SI Closer is in beta.

Done-for-you setup. You approve before the final Submit.

Use your authorized carrier logins. Your first report typically arrives within 5 business days of setup.

Lifecycle command center · Sample data
LegacyCore

Carrier sweep finished. The riskiest policies are surfaced first.

13 flags across 1,204 records. Last pull: 9:02 AM.

J. AlvarezGrace period, 12d

Carrier: Mutual of Omaha

Policy: POL-10432

M. ChenAPS outstanding

Carrier: Americo

Policy: POL-10488

T. RomeroPending underwriting

Carrier: Royal Neighbors

Policy: POL-10533

A. KowalskiPayment missed

Carrier: American Amicable

Policy: POL-10547

K. PatelSignature missing

Carrier: Transamerica

Policy: POL-10501

N. FaroukPending issue

Carrier: Ethos

Policy: POL-10571

E. MarshRequirement open, 6d

Carrier: TruStage

Policy: POL-10584

1,204 records scanned

Product-style preview with demo data. Carrier access is confirmed during setup.

You approve
Before the final Submit
Logged
Every portal pull
Weekly
Book report by email

Built into every account. Product capabilities, not customer results. How we back each claim

The operating system

From the first call to the next payment.

Each step has a job. Work the lead, file the application, watch the carrier status, and follow up when a policy needs help.

  1. 1. CloseBeta

    SI Closer

    Works final expense leads and flags qualified callers for a licensed agent to call back.

    • AI disclosure first
    • Callback flag when qualified
  2. 2. SubmitLive

    Portal Worker Submission

    Fills applications in your carrier portals and stops for agent approval.

    • Pre-filled carrier tabs
    • Daily work reminders
    • Status updates across the hierarchy
  3. 3. MonitorLive

    Book Health

    Checks carrier portals and ranks the policies that need attention.

    • Lapses and missed payments
    • Pending requirements
    • Weekly risk report
  4. 4. RetainLive

    Conservation SI

    Drafts follow-up to clients on at-risk policies; a person approves before it sends, and each contact is logged.

    • Missed-payment follow-up
    • Lapse-pending recovery
    • Every contact logged
  • UnderneathLive

    Compliance Engine

    Screens calls and records the work behind every portal action.

    • TCPA and DNC checks
    • AI disclosure logging
    • Exportable audit trail
  • OversightLive

    Downline Command

    Gives each role the right view of the same book.

    • Agent view
    • Manager team view
    • Admin agency view

How it fits with your CRM

The work continues after the sale.

Your CRM tracks the relationship. LegacyCore handles carrier work and helps your team keep policies in force.

Work the lead
CRM / AI dialerCalls, texts, appointments, and lead follow-up.
LegacyCoreSI Closer (beta) works leads and flags qualified callers for a licensed agent to call back.
Submit the application
CRM / AI dialerA deal stage records where the sale stands.
LegacyCorePortal Worker fills the carrier application; the agent approves final Submit.
Check the policy
CRM / AI dialerYour records depend on the updates you receive.
LegacyCoreBook Health checks connected portals for status changes, missed payments, and requirements.
Follow up on risk
CRM / AI dialerCampaigns and tasks help your team stay in touch.
LegacyCoreCarrier alerts guide conservation outreach, with contact history and a ranked team report.

A workflow comparison, not a feature audit of every CRM. Integrations vary. We confirm your carrier access and setup before you start.

Check your setup
Downline Command

One book of business. The right slice for every login.

Agents see their own book. Managers see their teams. Admins see every manager and agent from one place.

Agent viewMy Applications: an agent's own book

Active Annual Premium

$6,396

$533/mo, 7 in force

Total

13

3 in pipeline

Active

7

in force

Attention

3

review now

VN

V. Novak

TX

New, Submitted

National Life Group / Term

0/12
NATM-26573$588 AP, $49.00/mo
MN

M. Nakamura

FL

Active, In Force

Foresters / Term

2/12
FOTM-65394$636 AP, $53.00/mo
NP

N. Petrova

AZ

New, Submitted

Mutual of Omaha / Whole Life

0/12
MUWL-85768$1,488 AP, $124.00/mo
WS

W. Sokolov

FL

Approved

Transamerica / Term

0/12
TRTM-52291$528 AP, $44.00/mo
LL

L. Larkin

FL

Active, In Force

Transamerica / Final Expense

3/12
TRFE-75620$612 AP, $51.00/mo
PM

P. Marsh

TX

Active, In Force

Americo / Term

1/12
AMTM-45896$468 AP, $39.00/mo
IP

I. Petrova

VA

Active, In Force

Baltimore Life / Whole Life

3/12
BAWL-49950$1,044 AP, $87.00/mo
PW

P. Whitmore

TX

Active, In Force

National Life Group / Whole Life

8/12
NAWL-99282$924 AP, $77.00/mo
GO

G. Okafor

FL

Missed Payment

Ethos / Final Expense

1/12
ETFE-33075$912 AP, $76.00/mo
OM

O. Muller

AZ

Active, In Force

Americo / IUL

8/12
AMIU-24959$1,716 AP, $143.00/mo
HN

H. Novak

NC

Pending Requirements

Foresters / Final Expense

0/12
FOFE-34404$912 AP, $76.00/mo
FI

F. Iqbal

OH

Active, In Force

TruStage / IUL

7/12
TRIU-16137$996 AP, $83.00/mo
WA

W. Alvarado

OH

Lapse Pending

Baltimore Life / Term

3/12
BATM-98826$696 AP, $58.00/mo
Manager viewTeam Applications: the downline book

Active Annual Premium

$23,544

$1,962/mo, 23 in force

Total

41

10 in pipeline

Active

23

in force

Attention

8

review now

VN

V. Novak

TX, J. Alvarez

New, Submitted

National Life Group / Term

0/12
NATM-26573$588 AP, $49.00/mo
MN

M. Nakamura

FL, J. Alvarez

Active, In Force

Foresters / Term

2/12
FOTM-65394$636 AP, $53.00/mo
NP

N. Petrova

AZ, J. Alvarez

New, Submitted

Mutual of Omaha / Whole Life

0/12
MUWL-85768$1,488 AP, $124.00/mo
WS

W. Sokolov

FL, J. Alvarez

Approved

Transamerica / Term

0/12
TRTM-52291$528 AP, $44.00/mo
LL

L. Larkin

FL, J. Alvarez

Active, In Force

Transamerica / Final Expense

3/12
TRFE-75620$612 AP, $51.00/mo
PM

P. Marsh

TX, J. Alvarez

Active, In Force

Americo / Term

1/12
AMTM-45896$468 AP, $39.00/mo
IP

I. Petrova

VA, J. Alvarez

Active, In Force

Baltimore Life / Whole Life

3/12
BAWL-49950$1,044 AP, $87.00/mo
PW

P. Whitmore

TX, J. Alvarez

Active, In Force

National Life Group / Whole Life

8/12
NAWL-99282$924 AP, $77.00/mo
GO

G. Okafor

FL, J. Alvarez

Missed Payment

Ethos / Final Expense

1/12
ETFE-33075$912 AP, $76.00/mo
OM

O. Muller

AZ, J. Alvarez

Active, In Force

Americo / IUL

8/12
AMIU-24959$1,716 AP, $143.00/mo
HN

H. Novak

NC, J. Alvarez

Pending Requirements

Foresters / Final Expense

0/12
FOFE-34404$912 AP, $76.00/mo
FI

F. Iqbal

OH, J. Alvarez

Active, In Force

TruStage / IUL

7/12
TRIU-16137$996 AP, $83.00/mo
WA

W. Alvarado

OH, J. Alvarez

Lapse Pending

Baltimore Life / Term

3/12
BATM-98826$696 AP, $58.00/mo
MB

M. Brooks

GA, R. Osei

New, Submitted

Foresters / IUL

0/12
FOIU-64641$1,560 AP, $130.00/mo
DB

D. Bryant

NC, R. Osei

Missed Payment

TruStage / IUL

6/12
TRIU-58467$1,404 AP, $117.00/mo
OC

O. Castellano

VA, R. Osei

Active, In Force

Ethos / IUL

9/12
ETIU-59880$1,920 AP, $160.00/mo
Carter Team, all 3 agents, Showing 16 of 41. Full book in your real dashboard.
Admin viewAgency overview: every manager and agent

Active Annual Premium

$79,776

$6,648/mo, 72 in force

Total

126

24 in pipeline

Active

72

in force

Attention

30

review now

VN

V. Novak

TX, Carter Team, J. Alvarez

New, Submitted

National Life Group / Term

0/12
NATM-26573$588 AP, $49.00/mo
MN

M. Nakamura

FL, Carter Team, J. Alvarez

Active, In Force

Foresters / Term

2/12
FOTM-65394$636 AP, $53.00/mo
NP

N. Petrova

AZ, Carter Team, J. Alvarez

New, Submitted

Mutual of Omaha / Whole Life

0/12
MUWL-85768$1,488 AP, $124.00/mo
WS

W. Sokolov

FL, Carter Team, J. Alvarez

Approved

Transamerica / Term

0/12
TRTM-52291$528 AP, $44.00/mo
LL

L. Larkin

FL, Carter Team, J. Alvarez

Active, In Force

Transamerica / Final Expense

3/12
TRFE-75620$612 AP, $51.00/mo
PM

P. Marsh

TX, Carter Team, J. Alvarez

Active, In Force

Americo / Term

1/12
AMTM-45896$468 AP, $39.00/mo
IP

I. Petrova

VA, Carter Team, J. Alvarez

Active, In Force

Baltimore Life / Whole Life

3/12
BAWL-49950$1,044 AP, $87.00/mo
PW

P. Whitmore

TX, Carter Team, J. Alvarez

Active, In Force

National Life Group / Whole Life

8/12
NAWL-99282$924 AP, $77.00/mo
GO

G. Okafor

FL, Carter Team, J. Alvarez

Missed Payment

Ethos / Final Expense

1/12
ETFE-33075$912 AP, $76.00/mo
OM

O. Muller

AZ, Carter Team, J. Alvarez

Active, In Force

Americo / IUL

8/12
AMIU-24959$1,716 AP, $143.00/mo
HN

H. Novak

NC, Carter Team, J. Alvarez

Pending Requirements

Foresters / Final Expense

0/12
FOFE-34404$912 AP, $76.00/mo
FI

F. Iqbal

OH, Carter Team, J. Alvarez

Active, In Force

TruStage / IUL

7/12
TRIU-16137$996 AP, $83.00/mo
WA

W. Alvarado

OH, Carter Team, J. Alvarez

Lapse Pending

Baltimore Life / Term

3/12
BATM-98826$696 AP, $58.00/mo
MB

M. Brooks

GA, Carter Team, R. Osei

New, Submitted

Foresters / IUL

0/12
FOIU-64641$1,560 AP, $130.00/mo
DB

D. Bryant

NC, Carter Team, R. Osei

Missed Payment

TruStage / IUL

6/12
TRIU-58467$1,404 AP, $117.00/mo
OC

O. Castellano

VA, Carter Team, R. Osei

Active, In Force

Ethos / IUL

9/12
ETIU-59880$1,920 AP, $160.00/mo
RH

R. Hendrix

FL, Carter Team, R. Osei

Active, In Force

Foresters / Term

7/12
FOTM-25091$564 AP, $47.00/mo
PP

P. Petrova

TX, Carter Team, R. Osei

Pending Requirements

National Life Group / IUL

0/12
NAIU-34325$1,320 AP, $110.00/mo
FO

F. Ortega

TN, Carter Team, R. Osei

New, Submitted

TruStage / IUL

0/12
TRIU-26834$1,968 AP, $164.00/mo
HW

H. Whitmore

FL, Carter Team, R. Osei

Active, In Force

Ethos / Final Expense

9/12
ETFE-17758$1,068 AP, $89.00/mo
All 3 managers, 126 applications, Showing 20 of 126. Full book in your real dashboard.
Reconcile

Carrier status, matched against your whole downline's book.

Connect your spreadsheet or AMS. LegacyCore compares it with carrier status and shows the mismatches by agent.

LegacyCore
Any open requirements on Americo this week?

1 policy needs attention on Americo:

- POL-10488: APS outstanding

1,204 records scanned
Four working modes

Close. Submit. Monitor. Retain.

Here's the idea: every policy moves through one loop instead of a stack of disconnected tools.

Close

Work the final expense call

SI Closer (beta) answers first: it discloses it's AI, qualifies the caller, and flags them for a licensed agent.

Submit

Move the application into the carrier portal

Portal Worker fills the carrier application with your authorized access, then waits for the agent to approve Submit.

Monitor

Watch the book after submission

Book Health checks status, lapse signals, and pending requirements so the team sees problems while they are still fixable.

Retain

Trigger conservation follow-up

Conservation SI drafts the next outreach step and keeps activity tied to the policy record for review.

Portal Worker

Submit it. Then keep track of it.

Portal Worker handles the carrier steps. Book Health brings the updates back to your team, from open requirements to missed payments.

One policy, from submission to follow-up

Illustrative activity stream · sample data

Worker online
  1. Application ready

    9:02 AM

    POL-10644 · Americo packet filled, waiting on agent approval

  2. Carrier status checked

    9:04 AM

    POL-10432 · Grace period reported with 12 days remaining

  3. Follow-up needed

    9:05 AM

    POL-10547 · Missed payment flagged for conservation review

  4. Activity recorded

    9:06 AM

    Portal update and outreach task attached to the policy record

One worker, the whole lifecycle

01

Fill the application

Portal Worker fills each application and stops at final Submit for the agent to approve.

02

Read carrier updates

Scheduled checks bring policy status and open requirements back into your book.

03

Prioritize the work

Book Health flags missed payments and pending requirements so your team knows where to start.

04

Follow up

Conservation SI helps with at-risk client outreach. The activity stays with the policy record.

LegacyCore workflow demonstration

A quick look at each step. The interactive version is on its way.

LegacyCore workflow demonstration

Close

Capture how the sale happened, the client's consent and their story.

Submit

Fill the carrier application, and the agent approves Submit.

Monitor

Bring carrier status, missed payments and lapse signals back to your team.

Retain

Draft follow-up and reports for your team to approve.

Portal activity verified

Mutual of OmahaAmerico

Completed portal syncs are recorded for these carriers. Your access and workflow are confirmed during setup.

Carriers represented in the book

Written business in LegacyCore spans these carriers. Presence here does not mean a portal connection or endorsement.

  • AmericoAmerico
  • Mutual of OmahaMutual of Omaha
  • EthosEthos
  • AetnaAetna
  • TransamericaTransamerica
  • Combined InsuranceCombined Insurance
  • Baltimore LifeBaltimore Life
  • CorebridgeCorebridge
  • Gerber LifeGerber Life
  • TruStageTruStage
  • American AmicableAmerican Amicable
  • CICA Life of AmericaCICA Life of America
  • Royal NeighborsRoyal Neighbors
  • SBLISBLI
  • PrudentialPrudential

A record of the work

Portal checks and status changes are logged for your team to review and export.

Credentials stay with the worker

Access is scoped to the monitored worker flow. Your downline does not pass credentials around.

A view across your team

See policies available through your authorized agency and carrier access.

Lapse DetectionRequirement TrackingStatus SyncAudit TrailSecure Credential VaultReport Builder

Carrier access and workflows are confirmed during setup.

Weekly Reports

Know which policies need help this week.

See missed payments, lapse warnings, and unfinished requirements across your team. Policies with the most premium at risk come first.

Conservation SI. Drafts follow-up to clients on at-risk policies; a person approves before it sends, and each contact is logged.

Ready to generate this week's report

Weekly schedule13 carriers

214

Policies Monitored

11

At-Risk Flagged

9 days

Avg Detection Lead Time

13

Carriers in sample

Recent activity

Weekly Book Health report generatedMon 9:00 AM, 214 policies
Lapse alert: POL-10432 grace periodSun 6:14 PM, 12 days remaining
Requirement cleared: POL-10310Fri 2:41 PM, signature received

Your first report follows the first scheduled portal check after setup.

  • One report per upline, scheduled weekly
  • Ranked by at-risk premium, not raw policy count
  • Exportable as a plain PDF for downline agents

Inside a Book Health report

A clear reason to follow up.

See the policy, the problem, and what needs attention. Here are three examples of the work a report can surface.

Sample policy review

Illustrative data
  1. POL-10432

    Payment follow-up

    Missed payment

    Grace period: 12 days remaining

    Contact the client to resolve the payment issue.

  2. POL-10488

    Requirement follow-up

    Medical records requested

    Requirement open for 9 days

    Check the outstanding request with the carrier.

  3. POL-10501

    Application follow-up

    Signature missing

    Amendment awaiting a signature

    Arrange the signature so the application can move forward.

Request a full sample report
Compliance Engine

Compliance runs underneath everything.

No case studies. Here is what the system enforces and what every plan includes.

Outbound calls

If we can't verify TCPA and DNC status, the call doesn't go out.

Built into the system

Plans for your agency

Flat monthly plans. Setup done for you.

We set everything up for you. Every plan starts with a one-time implementation fee, then a flat monthly price with no per-seat fees.

Core automation

$499/ month + $2,500 $1,250 implementation

Carrier submission, policy monitoring, and weekly reports across your whole downline. Flat monthly fee, no per-seat pricing.

Discuss Growth

Monthly billing. Cancel anytime. No annual contract.

  1. 01We connect your carriers and configure workflows.
  2. 02Submission and carrier checks keep running.
  3. 03Review a weekly report across your team.
Plan details

Implementation is done for you: portal setup, workflow configuration, and record matching.

All supported carriers are included in the price. Connections depend on your authorized access and confirmed setup. Updates run on a schedule. They are not guaranteed in real time.

LegacyCore is not a carrier-approved integration and does not replace your compliance program.

Growth includes

One platform for submission, monitoring, and follow-up. No per-seat or per-carrier fees, and no commission split.

Portal Worker

Fills applications and checks status through your authorized carrier portals.

Book Health

Shows missed payments, open requirements, and policies at risk of lapsing.

Compliance Engine

Call screening, AI disclosures, and an exportable record of portal activity.

Downline Command

Agents see their book. Managers see their team. Admins see the agency.

Before anything connects, we review how your credentials are handled and what the worker can access.

Know what needs attention first.

A missed payment can become a lapse. An unsigned form can hold up an application. The first report shows your team where to follow up.

See the sample report

Questions, answered plainly.

Still have one? Book a demo.

What is LegacyCore?
LegacyCore is the SI Final Expense Operating System for licensed agencies. It brings lead follow-up, carrier application pre-fill, policy monitoring, and conservation outreach into one workflow. Agents see their own policies; managers and admins see the teams they oversee. SI Closer is in beta.
How is LegacyCore different from an AI dialer or CRM?
AI dialers and CRMs help with calls, messages, appointments, and lead records. LegacyCore also works inside authorized carrier portals to fill applications and check policy status. Book Health flags missed payments and open requirements, and Conservation SI supports follow-up. Some CRMs offer overlapping features; the practical difference to check is the carrier work available for your agency.
Do I have to replace my CRM or AMS?
No. Keep your CRM or agency management system for client relationships. LegacyCore handles carrier submission and policy monitoring alongside it. We confirm how your records will be matched during setup.
Does LegacyCore replace my licensed agents?
No. SI Closer is in beta and flags qualified callers for a licensed agent to call back. Portal Worker handles application tasks within the access and workflow agreed at setup. Your agency retains responsibility for licensed advice, required reviews, and compliance.
Is the SI Closer live, or still in beta?
SI Closer is in beta. It works final expense leads by voice and flags qualified callers for a licensed agent to call back. Calls begin with an AI disclosure. It is included on Scale and Enterprise; your plan's allowance is confirmed before setup. The other five modules are live, with carrier access and workflows confirmed for your agency.
Which carriers does LegacyCore support?
LegacyCore has recorded completed portal syncs for Mutual of Omaha and Americo. The product page separately shows carriers represented in the book of business; that list does not claim a live portal connection. Carrier workflows depend on the agency's authorized access and confirmed setup. Supported carrier connections do not incur a per-carrier fee.
How does LegacyCore pricing work?
There are three flat monthly plans, each with a one-time, done-for-you implementation fee. Growth is $499/month with $2,500 implementation. Scale is $999/month with $3,500 implementation, and adds Chargeback Watch, Conservation SI, handwritten referral letters and the SI Closer (beta). Enterprise starts at $1,999/month with $5,000 implementation, and adds a dedicated account manager, custom carrier integrations and quarterly business reviews. Growth and Scale bill monthly with no annual contract; Enterprise terms are agreed in your proposal. All supported carriers are included on every plan, and there is no per-seat pricing and no commission split.
What happens if a policy is flagged at risk?
The flag (lapse pending, missed payment, or pending requirement) is ranked by at-risk premium in the weekly report and the authorized role's dashboard. Drafted outreach still follows the configured human approval flow, and status changes are written to the audit trail.
How does LegacyCore measure persistency when my payment data is incomplete?
Persistency is the share of policies still paying at month 13, measured from payment records rather than from a policy status, so an old policy that was never updated cannot inflate the number. Every figure carries a confidence label. When payment history is thin, LegacyCore says the figure is likely understated instead of showing it as a lapsing book. The persistency card and its breakdown by carrier use this calculation.

See what needs attention in your book.

Every agency starts with a real conversation.

See a Sample Report

See the policies, issues, and follow-up a report can surface.

View sample

Talk About Your Agency

Review your carriers, team size, and current process with us.

Book a demo

Read Our Security Posture

How credential access, audit logging, and workspace isolation work before you authorize anything.

Read it

Figures marked as sample data are illustrative, not guarantees. See /compliance for full disclosures.

LegacyCoreLegacyCore

The SI Final Expense Operating System

One system that closes, submits, monitors, and retains final expense policies, for agency owners and managers running a downline across multiple carriers.

TCPA Aligned
SSL Secured
Written Authorization

LEGACYCORE LLC provides agency software. Insurance products are sold by your licensed agents. Not all products are available in all states. The SI Closer is in beta. The Book Health module provides monitored visibility into carrier portals. It is not a guarantee of real-time data, carrier-approved integration, or a substitute for your own compliance program. SI-communication and insurance-product disclosures are on the compliance page.

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