What the SI agents do
- SI Closer: answers your inbound sales calls, asks the qualifying questions and takes the application on the call.
- Multi-Carrier Quoting: quotes every carrier you are appointed with that the client qualifies for, side by side.
- Portal Worker: fills the carrier application in the agent's own browser and login, and stops at review and sign.
- SI Customer Service: answers policyholder calls about policies, payments and callbacks, after checking who is calling.
- Conservation SI: works missed payments and lapse-pending policies, and logs every contact on the policy.
- Book Health and Chargeback Watch: read policy status from the carrier portals and list the policies at risk first.