Back Office

The back office that shows you the book

Every policy, every carrier status and every agent in one place. Where the data has gaps, it says so instead of guessing.

Live today

What the back office tracks

One book for every policy

Every application, its status and its premium in one place, so nobody is rebuilding the book from a spreadsheet.

Persistency that shows its confidence

13-month persistency measured from payment records, with a confidence label. Thin payment data reads as thin data, not as a lapsing book.

Persistency by carrier

See which carriers hold up and which do not, for one agent or a whole team, from the same payment-based calculation as the persistency card.

Team tree

Managers see the downline as a tree, with production flowing through each branch, so it is clear where the volume comes from.

Flight-risk early warning

Production trend, chargebacks and activity roll into a warning for each agent, so a slide is visible while there is still time to talk. Every flag lists its reasons, so a manager starts a conversation with evidence.

Month-end pace

Agents see what they have earned this month and where the month is heading against the last one.

Carrier status reconciliation

Policies the carrier portal reports that match no application are listed once each, so gaps get fixed instead of ignored.

Lead sources that keep paying

See which lead sources produce policies that stay in force and which leak premium, measured after the sale from active and dead policy signals. Sources with too little data are labelled, not scored.

Export your whole book

Download your book as a CSV whenever you like. Agents get their own, managers their team, admins everything. Sensitive fields such as date of birth, address and medical answers stay out, and every export is logged.

Beneficiary referral contacts

Beneficiaries on active policies are captured and shown to the agent. They are not contacted automatically.

A sample carrier view

A carrier with thin payment history gets no colour at all. It is labelled as not enough data rather than shown as failing.

Sample 13-month persistency by carrier. Illustrative data, not customer results.
CarrierPoliciesPersistencyStatus
Carrier A9689%Healthy
Carrier B7186%Healthy
Carrier C4775%Watch

On the roadmap

Commission statement parsing, override and debt rollups, and bonus programs are not built yet. We list them here so nobody buys on an assumption.

See it on your own book

Start with a pilot on the policies you already have, and see what needs attention before choosing an ongoing plan.

Discuss your pilot

We run LegacyCore's own book on this system. We make no income claims: figures on this site describe that book and are not customer results. You keep the rights to the data you put in, as our Terms state.