Compare the operating model
LegacyCore submits applications through authorized carrier portals for supported carriers, checks policy status on a schedule, and shows every level of your agency what needs attention.
One connected loop
AI Closer works leads and warm-transfers qualified callers to a licensed agent.
Portal Worker files applications through authorized carrier access.
Scheduled checks read status from connected carrier portals.
Conservation AI follows up on at-risk policies and logs each contact.
Carrier records Status comes from connected portals, not only internal notes.
One agency view Agents, managers and admins see the book at the right level.
Actionable risk Missed payments and lapse signals enter a ranked attention queue.
The comparison
Calls and lead records matter. So do carrier submission, policy status, and the work needed to keep premium on the books.
| Capability | LegacyCore | Spreadsheets | Generic CRMs and AMS tools | Dialer and texting tools |
|---|---|---|---|---|
| From conversation to carrier | ||||
| AI lead conversation and warm transferBeta · Scale | AI Closer works leads and transfers qualified callers to a licensed agent. | Lead work is tracked by hand. | Campaigns and AI transfer vary by product. | Calling and transfers may be available; AI qualification varies. |
| Application submission to the carrier | A monitored worker files through authorized portals for supported carriers. | An agent re-enters details in the carrier portal. | Often a separate carrier-portal step. | Usually outside the calling workflow. |
| Scheduled carrier status checks | Checks connected carrier portals on a schedule. | Someone checks and updates the sheet. | Depends on integrations or manual updates. | Usually outside the calling workflow. |
| Carrier-to-book reconciliation | Lists carrier-reported policies with no matching application for review. | Records must be matched by hand. | Needs a data connection or a custom process. | Outside the core calling workflow. |
| Know what is happening to the book | ||||
| Missed payments, lapse signals and open requirements | Surfaces signals from connected carrier portals. | Visible after someone checks and updates it. | Visibility depends on connected carrier data. | Call outcomes do not establish policy status. |
| At-risk premium ranking | Ranks policies that need attention by premium at risk. | Requires a maintained formula and current status. | May require custom reporting and carrier data. | Usually outside the calling workflow. |
| Persistency by carrier | Payment-based view with a confidence label when data is thin. | Formulas and source data must be maintained. | Reporting varies by product and configuration. | Calling metrics are separate from persistency. |
| Lead sources that keep paying | Measures policy survival after the sale by lead source. | Requires manual joins across lead and policy data. | Often measures conversion; survival needs policy data. | Tracks list outcomes, not ongoing policy survival. |
| Hierarchy and role-scoped views | Agent, manager and admin views of the same book. | Separate sheets and permissions must be maintained. | Hierarchy views depend on setup and reporting. | Team calling views are separate from the policy book. |
| Weekly book-health reporting | Ranks work by agent and carrier in a recurring report. | Someone prepares and distributes the report. | Requires configured reports and current carrier data. | Calling reports do not cover the full policy book. |
| Turn signals into action | ||||
| Conservation follow-upScale | Conservation AI follows up on at-risk policies and records each contact. | Someone identifies and contacts each client. | Automation depends on policy data and configuration. | Outreach is possible after a policy-risk signal is supplied. |
| Chargeback WatchScale | Flags policies inside the chargeback window. | Requires manually maintained dates and rules. | Depends on insurance-specific configuration. | Outside the core calling workflow. |
| Audit trail for carrier work | Records portal pulls and status changes. | Changes rely on sheet history and team practice. | Audit depth depends on product and integrations. | Call activity is separate from carrier status changes. |
| Book export | Role-scoped CSV export with sensitive fields excluded and access logged. | The sheet itself is the export. | Export scope and fields vary by product. | Exports focus on calls and leads. |
Beta · Scale
LegacyCore
AI Closer works leads and transfers qualified callers to a licensed agent.
LegacyCore
A monitored worker files through authorized portals for supported carriers.
LegacyCore
Checks connected carrier portals on a schedule.
LegacyCore
Lists carrier-reported policies with no matching application for review.
LegacyCore
Surfaces signals from connected carrier portals.
LegacyCore
Ranks policies that need attention by premium at risk.
LegacyCore
Payment-based view with a confidence label when data is thin.
LegacyCore
Measures policy survival after the sale by lead source.
LegacyCore
Agent, manager and admin views of the same book.
LegacyCore
Ranks work by agent and carrier in a recurring report.
Scale
LegacyCore
Conservation AI follows up on at-risk policies and records each contact.
Scale
LegacyCore
Flags policies inside the chargeback window.
LegacyCore
Records portal pulls and status changes.
LegacyCore
Role-scoped CSV export with sensitive fields excluded and access logged.
Alternative columns describe common workflows, not every product or plan. Capabilities vary by vendor, setup, and connected carriers; verify details with each provider. LegacyCore portal work uses your authorized access for supported carriers confirmed during setup.
The commercial difference
No per-seat or per-carrier fee for supported carriers. We configure the carrier access and workflows with your agency; the one-time implementation fee and monthly plan are shown in full on the pricing page.
See it on your own book
Start with a 60-day pilot and your first book-health report, using the carrier access your agency authorizes.